Returns
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 10 days of the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 business days.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@hifiindia.co.in with your order details and clear photos/videos of the product. We will work with you to quickly resolve the issue and provide a free replacement or full refund.
Cancellations
If you wish to cancel your order, please contact us as soon as possible. Please note that once an order has been dispatched/shipped, it cannot be cancelled.
Changes to this Policy
We reserve the right to modify or update this policy at any time. Any changes will be effective immediately upon posting to the website.
Contact Information
If you have any questions or concerns regarding our return, refund, or cancellation process, please feel free to reach out to us:
- Email: info@hifiindia.co.in
- Phone / WhatsApp: +91 9762828228
